All in-stock warehouse items are available for pickup.
Some products are shipped directly from our partner brands (supplier-direct). These items are not available for pickup unless otherwise arranged.
👉 Each product page clearly states whether pickup is available.
Pickup is available from our warehouse in Burpengary East, QLD, 9am to 3pm Monday to Friday, by appointment only.
We operate as a small two-person team, so appointments help ensure we’re on-site and available to assist you.
If the available times are not suitable, please contact us and we will do our best to accomodate you at your preferred time.
- Add pickup-enabled products to your cart
- Select Pickup at checkout
- Complete your order
Once your order is ready (usually 1-2 days), you’ll receive an email prompting you to reply with a preferred pickup date and time, so we can confirm your appointment.
Orders placed for pickup must be collected within 45 days of being marked as ready for collection, unless otherwise agreed in writing.
If an order remains uncollected after 45 days and we have been unable to arrange collection with you, we reserve the right to cancel the order and issue a refund less a 15% restocking and administration fee to cover handling, storage, and processing costs.
We may attempt to contact you prior to cancelling your order; however, it is the customer's responsibility to ensure pickup arrangements are made within the collection period.
No, we do not have a storefront and operate out of a private warehouse space. We do however offer pickup options for in-stock products at checkout. We do not allow walk-ins and cannot take payments on-site. We appreciate your understanding.
Unfortunately, no.
Our website doesn’t support split pickup + shipping in one order.
- If your cart contains pickup items + shipped items, shipping will be the only option shown
- To collect some items and ship others, you’ll need to place two separate orders
Yes, we can organise bull bar pickup. We’re able to order bull bars in from Alpha in WA and have them delivered to our Brendale warehouse, where forklift unloading is available. Once the order arrives, you’re welcome to collect it from us. This gives you access to much cheaper shipping rates.